Our Terms & Conditions and Privacy Policy
1. Definitions
For the purposes of these Terms and Conditions and Privacy Policy:
- “Website” refers to www.thefertility.in
- “We,” “Us,” “Our” refers to the owner and operator of the Website
- “User,” “You” refers to any person accessing or using the Website
- “Services” refers to fertility counseling, emotional support services, and informational resources provided through the Website, Blogs and Articles
2. Acceptance of Terms
By accessing, browsing, or using this Website and our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions and the Privacy Policy. If you do not agree, you must discontinue use of the Website and our services immediately.
3. Scope and Nature of Services
The Website provides professional fertility counseling services and educational information related to fertility, holistic health, and psychological well-being.
- Content provided on this Website is for informational and supportive purposes only.
- Nothing on this Website constitutes medical diagnosis, medical treatment, or medical advice.
- Users are advised to consult qualified medical professionals for all medical decisions.
4. Eligibility
By using this Website, you represent and warrant that:
- You are at least 18 years of age, or
- You are accessing the Website with the consent and supervision of a legal guardian.
5. User Obligations
Users agree to:
- Provide accurate, current, and complete information to us
- Refrain from unlawful, misleading, or harmful use of the Website
- Do not copy, reproduce, or redistribute Website content without prior written consent
6. Intellectual Property Rights
All intellectual property, including text, graphics, logos, layout, and content, is owned by or licensed to www.thefertility.in and is protected by applicable intellectual property laws.
Unauthorized use is strictly prohibited.
7. Appointments and Communications
- Submission of inquiries does not establish a counselor–client relationship.
- Electronic communications are not intended for crisis or emergency situations.
- We reserve the right to accept, refuse, or discontinue services at our sole discretion.
8. Limitation of Liability
To the fullest extent permitted by law:
- We shall not be liable for any direct, indirect, incidental, or consequential damages arising from use of the Website or our counseling services.
- We do not guarantee outcomes related to fertility counseling or treatment decisions.
- Website availability and functionality are provided “as is” and “as available.”
Privacy Policy
9. Data Controller
For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR), www.thefertility.in acts as the Data Controller of your personal data.
10. Personal Data We Collect
We may collect and process the following categories of data:
- Identity Data: Name
- Contact Data: Email address, phone number
- Health Information: Voluntarily provided fertility- or counseling-related information
- Technical Data: IP address, browser type, cookies, and usage data
Sensitive personal data is collected only with explicit user consent.
11. Legal Basis for Processing (GDPR)
We process personal data under the following lawful bases:
- Consent (Article 6(1)(a) GDPR)
- Performance of a service requested by the user
- Legal obligations
- Legitimate interests, provided such interests do not override user rights
12. Purpose of Data Processing
Personal data is processed to:
- Respond to inquiries and provide counseling services
- Manage appointments and communications
- Improve Website functionality and service quality
- Comply with legal and regulatory obligations
13. Data Confidentiality
All personal and health-related information is treated as confidential and handled in accordance with professional ethical standards.
Data will not be disclosed to third parties except:
- With explicit user consent
- When legally required
- To trusted service providers under strict confidentiality agreements
14. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
15. User Rights
Users have the right to:
- Access their personal data
- Request correction or deletion
- Withdraw consent at any time
- Restrict or object to data processing
- Request data portability
- Lodge a complaint with a data protection authority
Requests may be submitted through the Website’s contact channels.
16. Data Security
We implement appropriate technical and organizational measures to protect personal data. However, no system can guarantee absolute security.
17. Cookies Policy
The Website uses cookies to enhance user experience and analyze traffic. Users may control or disable cookies via browser settings.
18. International Data Transfers
Where personal data is transferred outside the user’s country, appropriate safeguards are implemented in accordance with applicable data protection laws.
19. Third-Party Links
The Website may contain links to external websites. We are not responsible for their content, privacy practices, or terms.
20. Amendments
We reserve the right to modify these Terms and the Privacy Policy at any time. Continued use of the Website constitutes acceptance of the revised terms.
21. Governing Law and Jurisdiction
These Terms and Policies shall be governed by and construed in accordance with the laws of India subject to the jurisdiction of Thane, Maharashtra without prejudice to mandatory data protection rights under international law.
22. Contact
For questions regarding these Terms or your personal data, please contact us through the details provided on www.thefertility.in.